Factory Connection® was built on the philosophy of providing the best suspension and related products while backing it up with industry leading customer service.
Why do so many suspension shops call us for parts and technical information?
Because there is a difference between Factory Connection and other suspension companies.
Our wealth of knowledge, from real world testing, in-house spec projects, are unparalleled in the industry.
Our dedication and commitment to excellence, reinforces our mission in providing the best suspension products and customer / technical service to all of our customers. Factory Connection offers more combined years of suspension experience than any other company in North America.
Meet our Staff! At Factory Connection our goal is to develop long term relationships with our customers. We strive to provide the most personal and complete customer / technical service to all of our customers. We hope that the pictures and descriptions of our team members whom you most likely will be in contact with, will make you feel very comfortable when speaking with us.
If you have any questions, comments or feedback regarding our products and services; please call us.
Don’t be shy, if you have any questions on our products or your suspension we have tuned; Call our customer service / technical support line.
